The corporate and individual personal data we hold of customers and companies is to provide services or information to, or requested from those companies.
Necessity test: To provide requested services, and to keep industry companies informed of news, events, industry products and our services it is necessary to hold company and contact data.
Balancing test: The individual’s interests override the legitimate interest. All individuals have right of access, right to erasure and right to restrict processing, in addition to any rights within General Data Protection Regulations (GDPR) and Privacy and Electronic Communications Regulations (PECR)
If you contact us by telephone or by e–mail asking for assistance or information, we may ask for, or use your existing personal information we hold. As well as using your personal information to help you, your personal information will be used to contact you for marketing purposes (including market research)
SmartPiquage FR is committed in ensuring that any information we hold on you is totally secure. However, should a security breach cause an unauthorised intrusion into our system, appropriate notifications will be made in accordance with GDPR. We will notify you as soon as possible and later report the action we took in response.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Notice of Breach of Security
If a security breach causes an unauthorised intrusion into our system appropriate notifications will be made in accordance with GDPR. If any breach affects you, then we will notify you as soon as possible and later report the action we took in response.
Consent - Marketing Database
All external e-shot unsubscribes automatically managed by i-Contact
Consent - Customers
Right of access
Right to erasure
Right to erasure including retention and disposal. Requests may be made that data is removed from all of our internal company systems.
Right to restrict processing
Individual can request to Unsubscribe from any marketing communication at any time. All e-shots contain an 'unsubscribe' button. Only the individual can request to re-subscribe.